Privacy Policy

Registered name: R A WILLIAM

This privacy notice tells you what to expect us to do with your personal information.

Contact Details

Telephone

07961772197

Email

randafoundationforlife@gmail.com

What Information We Collect, Use, and Why

We collect or use the following information to provide and improve products and services for clients:

Names and contact details
Addresses
Gender
Pronoun preferences
Occupation
Date of birth
Third party information (such as family members or other relevant parties)
Payment details (including card or bank information for transfers and direct debits)
Transaction data (including details about payments to and from you and details of products and services you have purchased)
Usage data (including information about how you interact with and use our website, products and services)
Health information (such as medical records or health conditions)
Criminal records data (including driving or other convictions)
Information relating to compliments or complaints
Records of meetings and decisions
Website user information

We also collect or use the following information to provide and improve products and services for clients:

Racial or ethnic origin

We collect or use the following personal information for the operation of client or customer accounts:

Names and contact details
Addresses
Account information, including registration details

We also collect or use the following information for the operation of client or customer accounts:

Racial or ethnic origin

We collect or use the following personal information for research or archiving purposes:

Names and contact details
Addresses

We also collect or use the following information for research or archiving purposes:

Racial or ethnic origin

We collect or use the following personal information to comply with legal requirements:

Name
Contact information
Any other personal information required to comply with legal obligations

We also collect or use the following information to comply with legal requirements:

Racial or ethnic origin

We collect or use the following personal information to protect client welfare:

Names and contact information
Client account information
Health and wellbeing information
Emergency contact details

We also collect or use the following information to protect client welfare:

Racial or ethnic origin

We collect or use the following personal information for dealing with queries, complaints or claims:

Names and contact details
Address
Payment details
Account information
Purchase or service history
Witness statements and contact details
Photographs
Correspondence

We also collect or use the following information for dealing with queries, complaints or claims:

Racial or ethnic origin

We collect or use the following personal information to NO:

Names and contact details
Gender
Pronoun preferences
Occupation
Date of birth
Third party information (such as family members or other relevant parties)
Payment details (including card or bank information for transfers and direct debits)
Health and wellbeing information (such as medical records or health conditions)
Records of meetings and decisions

We also collect or use the following information to NO:

Racial or ethnic origin
Religious or philosophical beliefs

Google Adsense

For adverising purposes personal information is obtained as follows:

We use Google Adsense to advertise on Google and it’s partner websites. Data is collected through Google Adsense, where advertisements are served through Google search or where advertisments are displayed on other websites. This includes which ad was served, your interactions with the ads, and the URLs where the ads are served from, user IP addresses, browsing histories, website preferences, device location and device preferences.

Our ad partners will collect data for ad personalisation and cookies may be used for personalised and non-personalised advertising. You can read Google’s Privacy & Terms page which provides information on managing what information is collected and how to opt out of collection.

Please see our Cookie Policy for more details.

Lawful Bases and Data Protection Rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Find out more.
Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Find out more.
Your right to erasure – You have the right to ask us to delete your personal information. Find out more.
Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. Find out more.
Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Find out more.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Find out more.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our Lawful Bases For the Collection and Use of Your Data

Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.
Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.

Our lawful bases for collecting or using personal information for research or archiving purposes:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.

Our lawful bases for collecting or using personal information to comply with legal requirements:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.

Our lawful bases for collecting or using personal information to protect client welfare are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.
Vital interests – collecting or using the information is needed when someone’s physical or mental health or wellbeing is at urgent or serious risk. This includes an urgent need for life sustaining food, water, clothing or shelter. All of your data protection rights may apply, except the right to object and the right to portability.

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.

Our lawful bases for collecting or using personal information to NO are:

Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- How we will use your details
  - Your personal contact details (your name, address, phone number and email address) We will only use this information to contact you or for reporting the progress and results of the therapy for quality assurance purposes. We will only share these details outside of our organisation for medical or legal purposes.
  - Your child’s age, sex, ethnic background and why they have been referred for play therapy We will use this information in reports circulated within our organisation. We use it to assess how effective and efficient the service is for different types of children. If the details contain your or your child’s name, we will mark them as ‘confidential’ and store them securely. If we send this information outside the organisation, we will make it anonymous so that neither you nor your child can be traced.
  - Measures based on the results of questionnaires You or the person who referred your child for play therapy will fill in these questionnaires. We will use the questionnaires to assess how severe any emotional well-being, behaviour or mental-health issues are so that we can decide how many sessions your child needs and who they should see. We may also use the questionnaires after therapy has started and definitely at the end of therapy to see what changes have happened. If any reports contain your child’s name, we will mark them as ‘confidential’ and store them securely. If we send the reports outside the organisation, we will make the information in them anonymous so that it can’t be linked to you or your child.
  - The activities your child does during the sessions We use this information to review your child’s progress. We also use it to see which activities help improve children’s emotional well-being and mental health so that we can improve the quality of our therapists’ practice, including their training. If any reports contain your child’s name we will mark them as confidential and store them securely. If we send reports outside the organisation we will make the information in them anonymous so that it can’t be linked to you or your child. Clinical information may also be used in case studies that are used to assess the quality of trainees’ work. We may circulate this information more widely to help other therapists improve their practice. Your child will not be able to be identified from any information used for this purpose.
- Supervision and quality assurance
  - All practitioners on the Register of Play and Creative Arts Therapists, managed by Play Therapy UK and accredited by the Professional Standards Authority, must have a set number of hours of clinical supervision. The therapist makes a verbal report on each child to a clinical supervisor who is very experienced in working in therapy with children. The child’s progress, including their problems, what they do in the sessions, any significant themes in their play and anything else that is relevant, is discussed. The clinical supervisor assesses and reviews a therapist by providing support and advice, identifying any problem areas and, if necessary, suggesting action to be taken. Notes may be taken during the discussions between the therapist and supervisor. If these notes contain your or your child’s name, we will mark them as confidential and store them securely. If we send any part of these notes to anyone else or another organisation, we will make your or your child’s personal details anonymous so that you can’t be traced.

Where We Get Personal Information From

Directly from you
Legal bodies or professionals (such as courts or solicitors)
Third parties: PARENTS SCHOOLS OR AGENCIES INVOLVED IN THE CHILD SUPPORT SYSTEM

How Long We Keep Information

6 years.

Who We Share Information With

Emergency services
Organisations we’re legally obliged to share personal information with
Third parties: PARENTS & SCHOOLS

How To Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated 1/4/25